Privacy Policy

The EU’s General Data Protection Regulation (GDPR) will apply in the UK from 25 May 2018. These are new regulations impacting data protection. Keylink has been reviewing its data policies and practices to ensure that we comply with the new regulatory framework.
 
In the light of this, we have recently updated our privacy policy, which explains how we manage your data, how it is shared, and why it is important to us.

We only collect and use data in the normal course of running our business. We do not share your data with third parties except where necessary to fulfil your orders or send you information such as our catalogue.

WE USE YOUR DATA TO PROCESS YOUR ORDERS
This will be your name, company details, invoice address, delivery address, email address, phone number and VAT number (if outside the UK). This data is shared with our carriers (DPD) to enable them to deliver your order to you.

With your consent, Keylink/DPD will also:

(a)    use your mobile number and/or email address to enable you to manage your delivery slot.
(b)    Use your email address to send you order acknowledgements, invoices and statements

WE USE YOUR DATA TO UPDATE YOU ABOUT PRODUCTS OR TYPES OF PRODUCTS YOU HAVE RECENTLY BOUGHT OR ORDERED, OR GENERAL KEYLINK AND INDUSTRY NEWS
This information will be sent to you by Keylink in one of the following two ways:

(i)    online by message in your mailbox on the Keylink website
(ii)   offline by post or with an order

In the case of online messages, with your consent we will also use your email address to send you a copy of the message by email.

HOW WE COLLECT AND MANAGE YOUR DATA
We will collect data through the Keylink website or by phone or mail.

We promise to collect, process, store and share your data safely and securely. We’ll also endeavour to ensure that the other businesses we work with are just as careful with your data. 

You can review and change your consent settings at any time through the ‘Consent Manager’ page in the ‘My Account’ area of the Keylink website.

Cookie Policy

Cookies are small text files that websites place on the computers and mobile devices of people who visit those websites. We use cookies to help recognise you when you visit our website and to personalise the content that you see. This includes price lists, which are adjusted to reflect any discounts that you normally receive.

The following types of cookie may be generated by a visit to our website:

(a)    Registration cookies – these allow us to recognise you and know when you are signed in
(b)    Analytics cookies – these help us improve our website by understanding how you use it

By clicking on or navigating our website, you agree to allow us to collect information through cookies. Most web browsers can be set to disable the use of Cookies, however if you do disable Cookies, you will not be able to log into our website or access most of the functionality otherwise available to you. This includes placing orders or accessing the My Account area.

We never place Personally Identifiable Information in Cookies.